Privacy Policy

1. Introduction

This Privacy Policy explains how personal information is collected, used, stored, protected, and managed when using The Reset Schools Programme, associated websites, online learning platforms, and related services.

The Reset Schools Programme is operated by Will Phillips, Founder of The Reset Schools Programme.

2. Our commitment

The Reset Schools Programme is committed to:

• Processing personal data lawfully, fairly, and transparently.
• Collecting only the information necessary to deliver educational services.
• Protecting personal information through appropriate security measures.
• Respecting the rights of individuals under UK GDPR and relevant data protection law.
• Working responsibly with schools, colleges, and educational organisations.

3. Information we collect

Student information

Depending on how the programme is delivered, we may collect:

• Student identification number.
• School email address.
• Course enrolment information.
• Course progress information.
• Quiz results and assessment scores.
• Completion status.
• Certificate information.

School staff information

We may collect information from school staff, including:

• Name.
• Job title.
• School name.
• School email address.
• Contact information.
• Programme access and administration details.

Website information

When visitors use our website, we may collect:

• IP address.
• Browser information.
• Device information.
• Website usage data.
• Cookie information.

4. Information we do not intentionally collect

The Reset Schools Programme does not intentionally collect:

• Student home addresses.
• Student personal phone numbers.
• Student financial information.
• Medical records.
• Therapy or counselling records.
• Detailed safeguarding records.
• Unnecessary sensitive personal information.

5. How we use personal information

Personal information may be used to:

• Provide access to the online learning platform.
• Deliver educational content.
• Track course progress.
• Record quiz scores and completion data.
• Generate completion certificates.
• Support schools using the programme.
• Improve educational resources.
• Maintain platform security.
• Meet legal, safeguarding, contractual, and regulatory obligations.

6. Legal basis for processing

Where required under UK GDPR, personal information may be processed on one or more of the following legal bases:

• Performance of a contract: to deliver the programme to schools and students.
• Legitimate interests: to provide, improve, secure, and administer the programme.
• Legal obligation: where information must be processed to meet legal or safeguarding responsibilities.
• Consent: where consent is required for specific optional activities.

7. School responsibility

Schools and colleges remain responsible for determining whether students should participate in The Reset Schools Programme.

Schools are responsible for:

• Providing student information lawfully.
• Obtaining any required permissions or notices.
• Managing safeguarding responsibilities.
• Ensuring students understand appropriate use of the platform.
• Informing students and parents or carers where required.
• Reviewing the programme for suitability before student use.

8. Learning platform

The Reset Schools Programme uses LearnWorlds and other approved technology providers to deliver online learning.

Information may be processed by trusted service providers for purposes including:

• User authentication.
• Course delivery.
• Progress tracking.
• Quiz and assessment management.
• Certificate generation.
• Technical support.
• Platform security.

These providers are expected to maintain appropriate security and privacy protections.

9. Data security

The Reset Schools Programme takes reasonable steps to protect personal information.

Security measures may include:

• Secure cloud-based systems.
• Password-protected access.
• Restricted administrative permissions.
• Encrypted data transmission where available.
• Regular monitoring of platform access and security.
• Limiting access to personal information only where necessary.

No online system can guarantee absolute security. However, appropriate measures are taken to reduce risk and protect information.

10. Data retention

Personal information will only be retained for as long as reasonably necessary.

Information may be retained to:

• Deliver the programme.
• Maintain educational records.
• Provide certificates or completion evidence.
• Meet legal, contractual, or regulatory obligations.
• Resolve disputes.
• Support school reporting requirements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

11. International data transfers

Some technology providers may store or process information outside the United Kingdom.

Where international transfers occur, appropriate safeguards will be used in accordance with applicable data protection laws.

12. Individual rights

Where applicable, individuals may have the right to:

• Access their personal data.
• Correct inaccurate information.
• Request deletion of information.
• Restrict processing.
• Object to processing.
• Request data portability.

13. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse usage, and enhance user experience.

Website visitors can control cookies through their browser settings.

14. Safeguarding and child protection

The Reset Schools Programme operates a separate Safeguarding and Child Protection Policy.

Where information indicates a safeguarding concern or risk of harm, information may be shared with appropriate safeguarding professionals, school safeguarding leads, emergency services, or relevant authorities.

15. Student reflections and written responses

The programme may include reflective questions and personal development exercises.

These activities are designed for educational reflection only. Students should not use these activities to disclose private trauma, safeguarding concerns, medical information, or highly sensitive personal information.

If a safeguarding concern is disclosed, the school should follow its own safeguarding procedures.

16. Changes to this policy

This Privacy Policy may be updated periodically.

The latest version will be made available through our website or provided to schools where appropriate.

17. Contact

For privacy or data protection enquiries, please contact:

---

Document Title: Privacy Policy
Version: 1.0
Effective Date: 19 June 2026
Review Date: 19 June 2027
Document Owner: Will Phillips, Founder of The Reset Schools Programme