Terms & Conditions

Terms & Conditions

Private Life & Relationship Coaching

Each booked 60-minute Private Life & Relationship Coaching session includes up to three brief written WhatsApp check-ins after the session. Messages are reviewed during normal working hours, Monday to Friday, 09:00–14:00 Spain time. No immediate response is guaranteed.

WhatsApp contact is not ongoing chat or unlimited support and is not intended for urgent or crisis support. If urgent or specialist support is required, please contact an appropriately qualified service.

Booking and payment

Full payment is required when you book a session or package. Your booking is confirmed only once payment has been received.

All prices shown on this website for Spanish consumers are final prices including IVA.

A free consultation is a 30-minute conversation to discuss your needs and whether coaching is suitable. It is not a coaching session and does not commit you to purchase.

Cancellation and rescheduling

At least 48 hours’ notice is required to cancel or reschedule a session. Please give as much notice as possible if you need to cancel or cannot attend, as the appointment time is reserved exclusively for you and cannot be offered to another client at short notice. Sessions cancelled with less than 48 hours’ notice, or missed sessions, will be charged in full and are non-refundable. If you do not attend within 20 minutes of the scheduled start time, the appointment will be cancelled and is non-refundable.

Current coaching options

Individual online coaching: €75 for one 60-minute session. Individual coaching in person in Barcelona or Sitges: €85 for 60 minutes, with a cash payment option available.

Couples coaching: €85 for one 60-minute online session or €95 for one 60-minute in-person session in Sitges.

Next Chapter: €440 for six 60-minute online sessions in English to be used within eight weeks. Includes a written recap and agreed next steps after each session and two brief WhatsApp check-ins per week, answered within one working day, Monday–Friday, 09:00–14:00 Spain time.

Purchase codes must be used when booking the included sessions to avoid paying again. Existing purchases remain subject to the terms accepted when purchased.

Coaching boundaries

All services are coaching, not therapy, counselling, medical advice or crisis support. If you need urgent or specialist support, please contact an appropriately qualified service.

Any session time beyond the included duration is charged separately at the current standard rate.